Privacy Policy

Who we are

Our website address is: https://puffezee.com.

What information do we collect?

• We collect information when you register with Puffezee, place an order, enter a contest or sweepstakes, respond to a survey or email, or use other site features.
• Information may include your name, email, mailing address, phone number, payment details, and other account data. You may browse Puffezee anonymously.
• For gift purchases we collect recipient information only to fulfill the order; we do not use recipient data for marketing.
• We use cookies and similar technologies to improve your experience and gather site-usage information. See the “Do we use cookies?” section below.

How do we use your information?

We use the information you provide to:

• Send periodic email newsletters or promotional messages only if you have opted in. If you haven’t opted in, you won’t receive promotional emails. You can opt out as described below.
• Personalize your Puffezee experience and show products and content you’re likely to want.
• Respond to and resolve customer service requests.
• Process transactions quickly and securely.
• Administer contests, promotions, surveys, and other site features.

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How do we protect visitor information?

• Puffezee uses industry-standard security measures to protect your personal data. Access to personal information is limited to authorized personnel who must keep it confidential.
• When you place orders or access sensitive data, we use secure servers and SSL encryption for transmission and secure storage of payment information.

Do we use cookies?

• Yes. Cookies are small files stored on your device that help Puffezee recognize your browser, remember cart contents, track preferences, and compile aggregate site traffic data.
• We may work with third-party service providers to analyze site usage; they are only permitted to use the data to help Puffezee operate and improve the site.
• You can set your browser to warn you about or disable cookies, but some Puffezee features may not function properly if cookies are turned off. Phone orders remain available via customer service.

Do we disclose information to outside parties?

• Puffezee does not sell or trade your personally identifiable information to outside parties without advance notice, except as described here.
• Outside parties may include hosting partners and service providers who assist Puffezee in operating the website or servicing you, provided they agree to keep information confidential.
• We may disclose information when required by law, to enforce site policies, or to protect the rights, property, or safety of Puffezee or others.
• Non-personally identifiable visitor information may be shared with third parties for marketing, advertising, or analytics.

How can you opt-out, remove, or modify information?

• To change email preferences, update your choices in the My Account section. Emails already in production may still be sent.
• To remove account data, sign in to My Account and delete shipping addresses, billing addresses, and payment details. Puffezee may retain transaction records needed for order servicing and legal or accounting purposes.

Third-party links

Puffezee may include links to third-party sites that have their own privacy policies. Puffezee is not responsible for the content or practices of those sites. Please contact us if you find broken links or have concerns.

Changes to this policy

Questions and feedback

Online policy only

Terms and Conditions

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